frfr

last updated November 11, 2026 (America/New_York)

Safety

on this page

Operator: [frfr LLC name] Support and reports: support@frfrapp.co Privacy / under-13 reports: privacy@frfrapp.co Legal: legal@frfrapp.co

frfr is an anonymous questions app for people 13 and older. This page explains how to report and block, how we handle serious harm, and where to get help in a crisis.

frfr is not a crisis-counseling service and is not a substitute for emergency help. If you or someone else is in immediate danger, call 911 (in the United States) or your local emergency number.

Plain-English summary

Report or block any message in one tap. We aim to look at reports within 24 hours, and we treat sexual content involving minors, credible threats, and active self-harm as emergencies. In the United States you can call or text 988 for the Suicide & Crisis Lifeline. If a child under 13 has an account, write to privacy@frfrapp.co and we will delete it.

1. How to report

In the app

By email

Please include the username, the time if you know it, and a short description. Do not send sexual images of minors to us by email; tell us that the content may involve a minor and where it appears in the app, and we will take it from there.

We aim to take a first look within 24 hours. We do not wait 24 hours when the report involves apparent sexual content involving a minor, a credible threat of violence, or active self-harm.

2. How to block

On any message, tap Block. We will hide that sender’s messages from your account and try to stop future ones from reaching you. You can review or unblock people in Settings → Block list.

Blocking is on your account. It does not by itself tell the sender who you are, and it is not the same as a report. If someone is threatening you, please report as well, and consider telling a trusted adult or law enforcement.

3. How official frfr messages look

If we send you something in the inbox, it is labeled frfr team, uses our hand logo, and looks different from an anonymous question. We do not plant unlabeled questions that pretend to be from your friends.

4. Under 13

frfr is not for children under 13. We ask for a birth month and year before we collect a name or photos. If we learn that an account belongs to a child under 13, we will delete the account and the personal information we have, as described in the Privacy Policy.

Parents and guardians: email privacy@frfrapp.co with the subject “Under-13 account” and any username, email, or Sign in with Apple information you have. We will treat this as a priority deletion request.

5. Crisis resources

If you are in immediate danger, call 911 or your local emergency number.

United States

Outside the United States

These organizations are independent of frfr. We provide the numbers and links as a convenience; we do not operate these services and cannot guarantee they will be available in every moment or language.

6. Law enforcement

Law-enforcement agencies may send legal process to legal@frfrapp.co or to our registered agent at [address]. We disclose information when we believe in good faith that we are required to do so, or that an emergency involving a risk of death or serious physical injury requires it. A sender’s anonymity does not block valid legal process. See the Privacy Policy and the Terms for more.

7. Account deletion

You can delete your account in the app under Settings → Delete account, or at https://frfrapp.co/delete-account. If you pay for frfr+, cancel the subscription in iPhone Settings → your name → Subscriptions, or you may still be charged.

Questions about this page: support@frfrapp.co